ILADS Members' Only Site
Leaders in Lyme Disease Education and Training

ILADS Member Area FAQs

Find help on issues members have encountered and overcome. We try to keep the FAQs up to date with information that is useful to members. Please let us know if things needs clarification to help us strengthen the FAQ.

  1.   How can I edit my profile information?

  2.   How do I load a picture of myself (an “avatar”) to appear
          in my profile and other areas?

  3.   How can I change my password?

  4.   How do I change my display profile name?

  5.   What are @mentions and how are they used?

  6.   What are “friends”?

  7.   What are “notifications”?

  8.   How do I change my email account where I receive
          email notifications?

  9.   How do I send a message?

10.   How can I toggle my email notification settings?

11.   How Do I Delete My Account?

Member Help

  1.  Profiles and Accounts

  2.  Member Groups

  3.  Video Tutorials

  3.  Knowledge Base


Profiles and Accounts Answers

 
  • How can I edit my profile information?
Log in to ILADS Member Area; then look at the top brown navigation bar and select: My Account > My Profile> Edit Profile
 
 
  • How do I load a picture of myself (an “avatar”) to appear in my profile and other areas?
Go to “My Account > My Profile,” then click on the “Change Avatar” link to upload a new image.
 
 
  • How can I change my password?
You can change your password through the gray navigation bar at the top of the page. Go to “My Account > Settings > General” to change your password.
 
 
  • How do I change my display profile name?
To change profile name, do the following:
  • Select: My Account > My Profile > Edit Profile
  • To change your display name, re-write your preferred name in the ‘Full Name (required)’ field
  • Select Save Changes
 
  • What are @mentions and how are they used?
The @mention system links others to the hyperlinked profile of the individual while notifying the individual of the mention via email. If you are trying to reach out to specific group members, simply put the @ symbol in front of their username and it will send a notification to their email address and show up in their @mention activity stream.
 
 
  • What are “friends”?
In Facebook, “friending” is social networking: Members search for people whom they know, used to know, or want to know. The friending tool enables them to contact these people or to accept someone’s request for contact (and determine the extent to–and ways in which–the person can contact and interact). On ILADS Member Site, “friending” is “academic social networking”: it enables us to contact one another and share resources and knowledge. By accepting a person’s friend request you become part of his or her “network.”
To accept a “friend request,” you can either follow the link in the e-mail you receive requesting friendship, or once you’ve logged in, look again at the brown tool bar on the top right; hover your mouse over “Notifications.” Then click on the number of notifications you have pending. You will then be directed to a web page that allows you to accept or reject the friendship request.
 
  • What are “notifications”?
The Notification link (on the top brown bar) indicates if you have a new message, friend request, or invitation to join a group.
 
 
  • How do I change my email account where I receive email notifications through the ILADS Member Site?
To change your email account, do the following:
  • Select: My Account > My Settings> General
  • Re-write your preferred email account in the ‘Account Email’ field
  • Select Save Changes
 
  • How do I send a message?
To send an email to another member, you can either find them on the member list or you can go to My Account > Messages > Compose. Start typing the person’s first name in the addressee box and the program will give you a list of all the members whose names include the letters you’re typing. Next to the addressee box is an empty box for copying other members. Do the same thing in this box that you just did for the addressee. Each time, you do this, a new box will appear for another person to whom you might want to send a copy of the message.
 
 
  • How can I toggle my email notification settings?
The settings on your profile page (available by going to the top brown navigation bar and clicking My Account > My Settings > Notifications) allows you to choose whether you want the site to email you in response to a variety of different actions, such as a message being posted on the activity stream of a group to which you below. Please visit this page to easily change your preferences.
 
 
  • How Do I Delete My Account?
To delete your account, log in to the site and look for the brown navigation bar at the top of the page. Click on My Account> My Settings > Delete Account and follow the directions you see.
 

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